Overview

At Cornerstonecure,Inc., we want you to be completely satisfied with your purchase. Here’s a quick look at our Refund and Return Policy:

Eligibility: We accept returns on damaged or defective products within 30 days of delivery.

Refund Process: If your product qualifies for a return, we’ll issue a refund to your original payment method within 3 business days.

Non-Returnable Items: Due to legal and safety reasons, opened cannabis products are not eligible for return or refund.

Contact Us: For any return or refund inquiries, please contact us at info@conrnerstonecure.com.

We’re here to ensure your satisfaction and provide support every step of the way. 🌿💚

Refunds

We understand that sometimes things don’t go as planned. If you’re not completely satisfied with your purchase, we’re here to help. In the event that you receive a damaged or defective product, simply reach out to our customer service team.

Our goal is to make the return process as easy as possible. Once we confirm the issue, we’ll assist you in returning the product and either providing a replacement or issuing a refund. We aim to make it stress-free so that you can get back to enjoying your experience with us.

We stand by the quality of our products, and your satisfaction is important to us. Don’t hesitate to contact us if you need assistance with a return. 🌿💚

Late or missing refunds

If you haven’t received your refund yet, please take a look at the following:

Check Your Bank Account: Refunds may take some time to process and show up in your account. Please check your bank account or credit card statement for updates.

Contact Your Bank: Often, banks or credit card companies may take a few additional days to officially post the refund to your account.

Still No Refund?: If you’ve checked with your bank and it’s still not showing, please contact us at info@cornerstonecure.com, and we’ll help investigate the issue.

We’re here to make sure you’re taken care of and that your refund gets to you as quickly as possible. 🌿💚

Sale items

At Cornerstonecure,inc., only sales items are eligible for refunds. These products are discounted and can be returned if they meet the following conditions:

Eligibility: Sales items must be unused, unopened, and in their original condition to qualify for a refund.

Damaged or Defective Sales Items: If you receive a sales item that is damaged or defective, we will gladly process a return and issue a refund.

Non-Sales Items: Regular-priced items are not eligible for refunds, except in cases of defects or other specific circumstances.

We recommend carefully reviewing the details of sales items before purchase to ensure they meet your needs. For any questions regarding sales item returns or refunds, feel free to contact us at info@cornerstonecure.com. 🌿💚

 

Exchanges

we want you to be happy with your purchase. If you need to exchange a product, here’s how we handle exchanges:

Eligible Products: Exchanges are only available for damaged or defective items.

Process: Contact us at info@cornerstonecure.com with your order number and details of the issue. We’ll guide you through the exchange process.

Exchange Conditions: Products must be in original, unused condition and returned within 30 days of receiving your order.

We aim to make the exchange process as smooth and easy as possible. If you have any questions, don’t hesitate to reach out! 🌿💚

 

Gifts

we want to make gifting as easy and rewarding as possible. If you purchase a product marked as a gift, the recipient may be eligible for gift credits to use on future purchases.

Gift Credits: If a product marked as a gift is returned, we’ll issue gift credits rather than a refund. These credits can be used to purchase other products from our store.

Eligibility: Gift credits are only issued for returned gift-marked items that are in unused and original condition.

Non-Refundable Gift Credits: Gift credits cannot be exchanged for cash and are only valid for store purchases.

This makes it easy for both you and your recipient to enjoy the best products we offer. 🌿🎁

 

Shipping returns

If you need to return a product, here’s how we handle shipping returns at Cornerstonecure, Inc.:

Return Shipping Costs: For damaged or defective products, we’ll cover the return shipping costs. For other returns, the customer is responsible for return shipping fees.

Shipping Method: Please use a trackable shipping service or purchase shipping insurance for returns. We’re not responsible for lost or damaged return shipments.

Return Processing Time: Once we receive your return, we’ll process it within 3 business days and issue your refund or exchange.

For assistance with a return, feel free to contact us at [Your Contact Info]. We’re here to make the process smooth and stress-free! 🌿📦

 

Need help?

Contact us at info@cornerstonecure.com for questions related to refunds and returns.